Chinese Small Group Tour: 5-Day Tour of Toronto, Montreal, Ottawa, Quebec City, Downtown Toronto/Niagara Falls

Age and Health

• Minors under 18 must be accompanied by an adult to join the tour. Unaccompanied minors are not accepted.
• Pregnant women joining the tour must not be more than 24 weeks pregnant by the end of the itinerary.
• The itinerary includes long-distance travel, walking in the old town, and outdoor attractions. Travelers must have basic mobility.
• Travelers with limited mobility, requiring a wheelchair or other assistance, please contact us before booking to confirm if the vehicle and itinerary are suitable.
• If a traveler is unable to complete part of the itinerary due to personal health conditions, the cost of unparticipated activities will not be refunded.

Children and Car Seats

• Children share existing beds in the guest room with adults; hotels do not guarantee extra beds.
• Children under 8 years old require a car seat for the tour, with a rental fee of US$10 per person per day.
• If children are traveling, please provide their age at the time of booking to arrange car seats in advance and calculate child admission fees.
• If child ages are not provided in advance, mandatory items may be charged at adult rates.
• If a large tour bus that does not require car seats is used on the day of travel, the relevant rental fee may be refunded as per regulations.

Room Type Arrangements

• Common room types in Canadian hotels are one King or Queen Size bed, or two Double Size beds.
• Each room generally accommodates 2-4 people, including adults and children.
• The tour fee guarantees the corresponding number of rooms, but does not guarantee specific bed types, floors, views, adjacent rooms, or room locations.
• When three or four people share the same room, existing beds in the room are usually used, and extra beds are not guaranteed.
• Hotel check-in time is usually after 15:00, and actual arrangements are subject to hotel regulations.

Hotel Deposit and Facilities

• Some hotels may require each group of travelers to provide a credit or debit card valid in Canada as a deposit when checking in.
• If there are no additional charges, the deposit is usually refunded to the original payment method within 7-14 business days after check-out. The actual time depends on the hotel and the issuing bank.
• Most hotels and tour vehicles in Canada prohibit smoking. If smoking occurs in a hotel room, a cleaning fee of at least US$250 per night or the amount specified by the hotel may be charged.
• Hotels generally do not provide toothpaste, toothbrushes, and slippers. Please prepare them yourself.
• Most hotels provide hair dryers, but hot water kettles are not guaranteed; if needed daily, it is recommended to bring your own.

Tickets and Optional Activities

• Mandatory items and optional tickets in the itinerary must be purchased uniformly as arranged by the tour guide. Travelers are not allowed to purchase tickets on their own or use a City Pass as a substitute.
• The Quebec Old Town tour is a mandatory item; the Toronto Movie Tour for Route A and the Niagara Deep Dive Tour for Route B may also have corresponding mandatory fees.
• Thousand Islands Cruise, Montmorency Falls and Cable Car, French Meal, CN Tower, Toronto Cruise, Niagara Falls Boat Tour, and Journey Behind the Falls are optional activities.
• Optional activities are not mandatory, but for some attractions where team vehicles need to enter, travelers who do not participate in the full activity may still need to pay a basic admission fee.
• Ticket, meal, and activity prices may be adjusted based on notifications from attractions or suppliers, and are subject to the prices announced at the time of booking or departure.
• If paying in CAD, an additional 13% HST will be charged for the CAD price of this product; individual Quebec project CAD quotes may already include applicable local taxes, subject to product page descriptions.

Seasonal Activities and Alternative Arrangements

• The Canadian Thousand Islands Cruise generally operates from mid-April to early November each year. Actual operating dates are subject to the cruise company's announcements.
• If the Thousand Islands Cruise is closed, the itinerary usually changes to visiting the Montreal Biodome and the Montreal Olympic Stadium Tower.
• The Montmorency Falls cable car may be suspended due to season, maintenance, weather, or on-site operating conditions. Actual arrangements are subject to attraction notifications.
• If the Toronto Cruise is closed for Route A, it usually changes to an optional visit to Ripley's Aquarium of Canada.
• The Niagara Falls boat tour for Route B is affected by season, weather, and water conditions; during boat tour closures, it usually changes to an optional visit to the Skylon Tower for waterfall viewing.
• The content and cost of alternative activities may differ from the original activities, and are subject to the actual arrangements on the day.

Itinerary Adjustments

• Tour guides or drivers may adjust the order of attractions,停留時間, collection times, or vehicle arrangements based on weather, road conditions, traffic, attraction opening status, and the actual operational needs of the group.
• If an attraction is closed due to bad weather, maintenance, holidays, government arrangements, or other force majeure factors, it may be viewed from the outside, an alternative attraction may be arranged, or it may be canceled.
• Adjustments to the itinerary will not arbitrarily reduce the original planned sightseeing content, but alternative attractions may differ from the original arrangements due to actual circumstances.
• Complimentary items that cannot be arranged due to force majeure, or items that travelers do not participate in due to personal reasons, will not be refunded.

Meeting and Leaving the Tour

• Please strictly adhere to the meeting times announced by the tour guide to avoid affecting the entire group's itinerary.
• When joining the tour, please bring a valid photo ID and an electronic or printed itinerary confirmation.
• If you need to join midway or leave early, please contact us before booking to confirm feasibility.
• Early departure must be notified to the tour guide in advance and a departure agreement signed; unparticipated portions are considered forfeited, and related fees will not be refunded.
• The travel agency may arrange vehicle changes, driver changes, or tour guide changes based on actual operational needs.
• The itinerary and end times for day 5 of the two routes differ. Please book flights according to the recommended times based on the selected route.

Airport Transfer Service

• This product does not include a unified free pick-up service at Toronto Pearson International Airport.
• Upon arrival on day 1, travelers can take the hotel's free shuttle bus to the hotel according to the finally confirmed hotel information.
• The shuttle bus pick-up points, operating hours, and whether phone reservations are required vary among different hotels. Please refer to the tour notice.
• If needed, a paid pick-up service can be booked in advance for 09:00-22:00, with a reference price of USD$90 or CAD$120 per vehicle per way.
• Paid pick-up uses a 7-seater vehicle and can accommodate a maximum of 6 travelers; travelers may need to wait at the airport for other guests with similar arrival times.
• Please provide accurate name, contact information, and flight details when booking. Losses incurred due to incorrect information, flight changes, or failure to notify in time will be borne by the traveler.

Day 5 Departure and Flight Arrangements

• For Route A, participating in the Toronto City Tour, if choosing Toronto Pearson International Airport drop-off, please book a Canadian domestic flight departing after 20:00 or an international flight departing after 21:00.
• For Route B, participating in the Niagara Falls Day Tour, if choosing Toronto Pearson International Airport drop-off, please book a Canadian domestic flight departing after 21:00 or an international flight departing after 22:00.
• The product also offers other drop-off locations such as Toronto Chinatown, Scarborough, Markham, and Mississauga. The actual available locations will vary depending on the route.
• Please select the drop-off location when booking, and the location and time listed on the final confirmation will prevail.

Transportation Surcharge

• Starting from May 18, 2026, itineraries involving bus services within Canada will incur a transportation surcharge, which will be collected uniformly by the tour guide during the trip.
• The reference charge is US$5 per person per bus day or the corresponding CAD amount. The final amount is subject to the order, product page, or tour notice.
• A transportation surcharge will not be collected for simple pick-up or drop-off if there are no other bus itineraries on that day.
• This fee will not be collected on itinerary days when the group bus service is not used.

Driver and Tour Guide Service Fee

• The minimum service fee for the driver and tour guide is US$15 or CAD$20 per person per day.
• Children and infants occupying a seat pay the service fee at adult rates.
• The service fee is usually collected uniformly by the tour guide during the trip, and the actual amount is subject to the final confirmation details.

Other Regulations

• Smoking is prohibited in vehicles and hotels. Fines, cleaning fees, or other losses incurred due to smoking will be borne by the traveler.
• Please do not use electric stoves, electric pots, or similar equipment for cooking in hotel rooms to avoid triggering smoke alarms or fire sprinkler systems.
• No pets or animals are allowed on any tour.
• Please provide accurate and complete traveler and flight information at the time of booking; losses incurred due to incorrect information will be borne by the traveler.
• It is recommended to purchase personal travel insurance covering medical, trip cancellation, baggage loss, and outdoor activities before departure.
• All tour dates, hotels, vehicles, tickets, and activities are manually confirmed. Please do not purchase non-refundable flights or book other non-cancellable services before receiving official confirmation.

1. What is the booking process?

This product requires manual confirmation. After completing payment and submitting your information, we will verify the tour date, hotel, and related services, then send a booking confirmation email. Please do not purchase non-refundable air tickets or book other non-cancellable services before receiving the official confirmation.

2. Is there a minimum number of participants required for the tour?

This tour requires a minimum of two participants to guarantee departure. Each group will not exceed 13 people, and final availability is subject to manual confirmation.

3. What is the difference between Route A and Route B?

The first 4 days of both routes are the same, covering Thousand Islands, Montreal, Quebec City, and Ottawa. The difference lies in Day 5:

• Route A: Toronto city tour, including a Toronto film and TV tour, the Historic Distillery District, with optional self-funded ascents of the CN Tower or a Toronto boat cruise.
• Route B: Niagara Falls day trip, with optional self-funded participation in a boat cruise and Journey Behind the Falls, and visits to attractions like Niagara-on-the-Lake.

4. What information do I need to provide when booking?

Please provide the traveler's name, gender, date of birth, nationality, email address, mobile number, and accurate flight details. Passport or ID numbers are not required at the time of booking, but please bring a valid photo ID on the day of the tour.

5. How is the tour fee calculated for solo travelers?

If you wish to stay in a room alone, please select "single occupancy." This product currently does not offer a shared room service with same-gender tourmates.

6. What is included in the tour fee?

The tour fee includes team transportation, 4 nights of hotel accommodation, hotel breakfasts, and bilingual (English and Chinese) service staff for the 5-day itinerary.

Lunch, dinner, mandatory fees, optional activities, driver and guide service fees, transportation surcharges, personal expenses, and travel insurance are not included.

7. What is the group size and vehicle type?

Each group will not exceed 13 people. The actual vehicle type will be arranged based on the number of participants and operational conditions on the day of the tour. It may be a commercial van, a small touring vehicle, or another vehicle suitable for the group size. Specific vehicle types or seating cannot be guaranteed.

8. Does the tour include Toronto airport pickup?

This product does not include complimentary airport pickup. After arriving at Toronto Pearson International Airport on Day 1, travelers can take the hotel's complimentary shuttle bus to the hotel based on the final confirmed hotel information.

The meeting points, operating hours, and whether a phone reservation is required for shuttle buses vary between hotels. Please refer to the departure notice for details.

9. Can I book paid airport pickup?

Yes. Paid airport pickup service from Toronto Pearson International Airport is available from 09:00–22:00. The reference price is USD$90 or CAD$120 per car per way.

Pickup usually uses a 7-seater vehicle, accommodating a maximum of 6 passengers. Travelers will meet at a designated location after collecting their luggage and may need to wait for other guests with similar arrival times.

10. What time should I book my flight on Day 5?

Suggested flight times vary depending on the chosen route. Please confirm your route and final drop-off arrangements before purchasing tickets:

• Route A Toronto city tour: For domestic Canadian flights, please book flights departing after 20:00. For international flights, please book flights departing after 21:00.
• Route B Niagara Falls day trip: For domestic Canadian flights, please book flights departing after 21:00. For international flights, please book flights departing after 22:00.

11. Where can I leave the tour on Day 5?

The drop-off locations vary for the two routes. The detailed address and final drop-off time will be based on the booking options and confirmation slip:

• Route A options: Toronto Pearson International Airport / Toronto Chinatown / Scarborough / Markham
• Route B options: Toronto Pearson International Airport / Toronto Chinatown / Scarborough / Markham / Mississauga

12. What are the mandatory fees?

Some group activities in this itinerary require additional payment beyond the basic tour fee. Ticket content and prices may be subject to change. Please refer to the order page or final confirmation for details:

• Quebec Old Town tour: Adults USD$33 or CAD$45; Children 3–12 years old USD$25 or CAD$35
• Route A Toronto film and TV tour: USD$30 or CAD$40 per person
• Route B Niagara deep tour: Price based on the latest information at the time of booking

13. How are driver and guide service fees calculated?

The minimum driver and guide service fee is USD$15 or CAD$20 per person per day. Children and infants occupying a seat pay according to the adult standard. The actual number of days charged will be calculated based on the chosen route and the number of days the group service is provided, as specified in the order or departure notice.

14. How are lunch and dinner arranged?

Hotel breakfast is included in the tour fee, while lunch and dinner are at your own expense. The guide will provide dining locations or restaurant suggestions daily based on the itinerary. During the trip, you can opt for Montreal French cuisine, Quebec French cuisine, or other group meals at your own expense. Arrangement and price depend on the day's itinerary.

15. How are hotel room types arranged?

Common hotel room types in Canada are one King or Queen size bed, or two Double size beds. Each room typically accommodates 2–4 people, including adults and children.

The tour fee guarantees the corresponding number of rooms but does not guarantee specific bed types, floors, views, adjacent rooms, or room locations. When three or four people share a room, existing beds in the room are usually used, and extra beds are not guaranteed.

16. Is a deposit required for hotel check-in?

Some hotels may require each group of travelers to provide a credit or debit card usable in Canada as a deposit upon check-in.

If there are no additional expenses, the deposit is usually refunded to the original payment method within 7–14 business days after check-out. The actual time depends on the hotel and the card-issuing bank. Hotel check-in time is usually after 15:00.

17. At what age do children require a car seat?

Children under 8 years old participating in the tour require a car seat. The rental fee is US$10/person/day. Please provide the child's age when booking so that car seats can be arranged and children's tickets calculated in advance. If a large tour bus that does not require car seats is used on the day, the relevant rental fee may be refunded as per regulations.

18. Is the tour suitable for travelers with limited mobility?

This itinerary involves long periods of sitting in a vehicle, walking in Quebec Old Town, and multiple outdoor attractions, so travelers need to have basic mobility.

Travelers with limited mobility, those requiring wheelchairs or other assistance, please contact us for confirmation before booking. If not notified in advance, we cannot guarantee the provision of wheelchair-accessible vehicles, suitable seating, or other special assistance.

19. Can I purchase tickets myself or use a City Pass?

No. Tickets and mandatory items required for group itineraries must be purchased uniformly as arranged by the guide. Travelers bringing their own tickets or using a City Pass as a substitute are not accepted.

20. Will the itinerary be adjusted due to weather or attraction closures?

Yes. The guide or driver may adjust the order of attractions, stopping times, meeting times, or arrange alternative attractions based on weather, road conditions, traffic, attraction opening status, and team operational needs. If the Montmorency Falls cable car, Thousand Islands cruise, Toronto cruise, or Niagara Falls boat tour are suspended, alternative activities will be arranged or relevant activities canceled based on the day's situation.

21. Is smoking allowed in hotels and vehicles?

No. Smoking is prohibited in tour vehicles and most Canadian hotel rooms. If smoking in a hotel room, a cleaning fee of at least US$250 per night or the hotel's specified amount may be charged, and such costs will be borne by the traveler.

22. Do hotels provide toiletries, slippers, and kettles?

Canadian hotels typically do not provide toothpaste, toothbrushes, and slippers, so please bring your own. Most hotels provide hairdryers, but not every room is guaranteed to have a kettle; if you need to use one daily, it is recommended to bring your own.

23. Are Canadian taxes required?

If choosing to pay in CAD, an additional 13% HST will be charged on the CAD tour fee for this product. The CAD prices for individual Quebec attractions or activities may already include applicable local taxes; specific details will be based on the product page and payment information.

24. Is travel insurance recommended?

Recommended. Please purchase personal travel insurance from your country of residence before departure, covering medical expenses, trip cancellation, luggage loss, and outdoor activity coverage.

25. Does this tour group have mandatory shopping?

There are no mandatory shopping arrangements. Dining, boat cruises, observation towers, waterfall experiences, and other optional activities in the itinerary are chosen according to personal preference, with the exception of mandatory fees.