Reasons for recommendation
- Romantic seaside scenery + full-day in-depth tour of London + century-old British castles + historically rich universities + classic British towns, all covered in one tour.
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The Scottish Highlands, featured in the James Bond films, are a must-visit destination in search of the Loch Ness Monster, and recommended by the reality show "Divas Hit the Road".
- Checking in at the filming location of Jay Chou's "What's Wrong" MV, the White Cliffs in England, which look like matcha cake.
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Travel through York, Edinburgh, Oxford, and the Lake District, reliving your childhood magical dreams.
- Full-time Chinese-speaking tour guide service
- For tours starting December 15th, customers who add a pre-tour hotel booking will enjoy "free Chinese-speaking airport pick-up and hotel check-in service," ensuring a worry-free journey and seamless integration of local travel!
| Days |
Itinerary Overview * Please note that this itinerary may be arranged in either a forward or reverse order depending on the actual situation, without further notice. |
| D1 | Departing from London Windsor Town Oxford |
| D2 | Lake District: Lake Windermere |
| D3 |
Scottish Highlands & A82 (drive-by)
Glencoe Canyon
Loch Ness
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| D4 |
Edinburgh half-day self-guided tour
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| D5 |
York half-day self-guided tour
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| D6 |
Warwick Castle‣Cambridge : King 's College - Mathematical Bridge |
| D7 | London full-day in-depth tour |
| D8 | Brighton ‣ Seven Sisters National Park ‣ London |
| Class start dates for 2025-26 (group already formed) | Adults/Children aged 12 and above occupying beds | Children aged 3-11 who do not occupy a bed |
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November 15(1) / 29, 2025, December 13 (Full group size: 20 people) January 10/24, 2026; February 7/21, 2026; March 7/21, 2026; April 4/18, 2026 |
£838 | £768 |
| Add two nights to your Heathrow Airport hotel stay (self-service check-in and check-out required) - SCW10-A8A | ||
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November 28, 2025 and December 12, 2025 January 9/23, February 6/20, March 6/20, April 3/17, May 1/8/15/22/29, June 5/12/19/26, July 3/10/17/24/31, August 7/14/21/28, September 4/11/18/25, October 2/9/16 (Friday) |
£998 | £908 |
* Single room supplement for the first and last two nights: For 1 person registering, a single room supplement of £160 is required for the first and last two nights by default; for 3 people registering, the first and last two nights will be in a family room by default. If this is not agreed upon, a single room supplement of £160 will be required for the first and last two nights at the time of registration. One standard room and one single room can be arranged.
* Customers who register for tours starting December 15th and add a hotel booking before the tour will receive a "free Chinese-speaking airport pick-up and hotel check-in service," with two departure times: 17:00 and 20:00. Enjoy a worry-free journey and seamless integration of local sightseeing!
If the prices and dates listed above differ from those in the booking system, please contact customer service to modify the prices and order.
Itinerary
Meet at 8:00 AM at Golders Green Underground Station, London. (The actual tour location and time will be confirmed on your e-ticket.)
*If you purchase a hotel room before the tour, you will meet in the hotel lobby at 09:00 AM (the exact meeting time will be notified separately; please plan your breakfast and check out in advance to avoid affecting your itinerary).
After departing from London, we will arrive in Windsor and have a 3-hour stop to see the British Royal Family's back gardens. (Note: Windsor Castle is extremely popular year-round; during the summer peak season, queuing for tickets and security checks may take about an hour. The site is also frequently temporarily closed or ticket sales may be suspended. Whether or not a visit will be organized depends on the tour guide's arrangements.)
【Windsor Town/Windsor Castle】*Optional Excursion —One of the official residences of King Charles III of the United Kingdom, and a favorite residence of Queen Elizabeth. The Royal Standard is flown whenever the King is in the castle.
After lunch, we will continue our journey to Oxford, with a stop of approximately 3 hours (the tour guide will reconfirm the stop length depending on traffic conditions). You may choose to explore at your own pace. Recommended attractions (exterior view only): the Ashmolean Museum with its rich collection; St. Mary's Cathedral, the nearly thousand-year-old main chapel of Oxford University; Trinity College, which has produced three British Prime Ministers; the Bridge of Sighs, connecting Hertford College; Calfax Tower, built in the 11th century and standing 23 meters tall; and Redcliffe Square, frequently featured on Oxford postcards. After dinner, we will transfer to the hotel. Suggested hotel: 3-star Holiday Inn or equivalent.
Oxford University — the cradle of British royalty and scholars, on par with Cambridge. It boasts Christ's College, a filming location for Harry Potter; Trinity College, which has produced three British Prime Ministers; St. Mary's Cathedral, the university's main chapel with nearly a thousand years of history; and Radcliffe Square and Calfax Tower, frequently featured on Oxford postcards.
Day 2: Depart from hotel‣ Lake District: Lake Windermere
After departing from the hotel, we will travel to Birmingham and Manchester to meet up with other tour members before heading to the Lake District . We will spend approximately 2.5 hours exploring the highly popular natural lake, Lake Windermere. You may choose to explore on your own. We recommend (exterior view only): If you want to relive your childhood, consider visiting the Peter Rabbit Museum, a well-known fairytale paradise nestled deep within the town!
Arrive at the hotel after dinner. Suggested hotel: 3-star Holiday Inn or equivalent.
【Lake Windermere】 —You can stop by the lake to watch the royal swans leisurely playing in the water, stroll along the lakeside, walk onto the boardwalk to admire the lake and mountain scenery up close, and leisurely enjoy the tranquility and peace of the lake district.
Day 3: Depart from the hotel ‣ Scottish Highlands & A82 (drive-by) ‣ Glenco Canyon ‣ Loch Ness ‣ ▲Urctor Castle
After breakfast, depart from the hotel and drive along the A82 highway, a filming location for the James Bond movies and boasting stunning Scottish scenery. Enjoy the views of the Scottish Highlands, with its ancient castles, rolling hills, and free-roaming wildlife – fulfilling all your Scottish fantasies. After crossing Glencoe, arrive at Loch Ness. You can stroll along the shore or choose to take a Loch Ness sightseeing boat tour (subject to change depending on the season and schedule) and visit Urquhart Castle.
We left Loch Ness in the evening and headed to our hotel for rest. Suggested hotel: Holiday Inn (3-star) or equivalent .
【Scottish Highlands】 —As the last stronghold of the Ice Age, the Scottish Highlands are known as "the most beautiful region in Europe". The hills and fields of the Scottish Highlands can not only convey the ruggedness and loneliness of "Braveheart", but also express the innocence of "Harry Potter" and the romance of "The Scottish Highlanders".
【 Glencoe Gorge 】(Passing by) — A gorges south of Fort William in the Scottish Highlands Parliament District. This area was featured in the film *Braveheart*, serving as a major filming location. It's also a paradise for hiking enthusiasts, offering views of the serene beauty of Loch Tulla and the majestic Three Sisters mountains.
Loch Ness — Located in the Great Glen of the northern Scottish Highlands, the lake is 37 kilometers long and 2.4 kilometers at its widest point. It never freezes, with steep banks and dense forests, and is the third largest freshwater lake in the UK. Often called "the lake submerged in the sea," it is rich in marine life and famous for the Loch Ness Monster legend.
Urquhart Castle — One of the most important ancient sites in the Scottish Highlands, it played a significant role in the Scottish Wars of Independence in the 14th century and was once the largest castle in Scotland.
Day 4: Half-day free time in Edinburgh
After breakfast, we will meet at the hotel and depart for Edinburgh, which is the last stop of the tour in the UK (approximately 4 hours for sightseeing and lunch; including 10-20 minutes of sightseeing at important attractions, and the rest of the time for free time). Overlooking the entire city from Edinburgh Castle is an unmissable experience when visiting Edinburgh. It became the royal castle of Scotland as early as the 6th century, predating many European castles.
Afterwards, you can choose to explore at your own pace. Here are some recommendations (exterior view only): Stroll along the Royal Mile, a paradise for Scottish souvenirs. The Elephant House, located at a street corner, is where J.K. Rowling wrote Harry Potter. Princes Street, a bustling commercial street, divides Edinburgh into the New Town and Old Town, and is known as one of the world's most scenic streets. If interested, visit the National Gallery of Scotland; Princes Street Gardens is to the east. Enjoy a distant view of Calton Hill, with views of the azure Atlantic Ocean on one side and the entire Edinburgh Castle on the other. If time permits, you can visit Holyrood Palace, located a little further away, the Queen's summer residence.
Arrive at the hotel after dinner. Suggested hotel: 3-star Holiday Inn or equivalent.
【 Edinburgh Castle 】*Optional Excursion —The spiritual pillar of Scotland, and the premier tourist destination in Scotland. Formerly the residence of the Kings and Queens of Scotland, and one of the summer residences of the Queen of England, it stands atop a 135-meter-high jagged granite hill formed by an extinct volcano. Its strategic location, with one sloping side and three cliffs, makes it a natural fortress, easy to defend and difficult to attack.
The Royal Mile —the central thoroughfare of Edinburgh's Old Town—stretches approximately one mile from Edinburgh Castle to Holyrood Palace, its winding laneways forming the backbone of the Old Town. Encompassing numerous attractions, restaurants, bars, shops, and hostels, it's the perfect starting point for exploring Edinburgh's history.
【 The Elephant Cafe 】 —Elephants are the theme of this cafe; elephants are everywhere. The glass cases are filled with elephant plush toys of various materials and styles, the chairs are elephant-shaped, there are elephant stickers on the glass, and even the coffee cups are printed with elephants. This is the birthplace of "Harry Potter," and J.K. Rowling's fame made this cafe incredibly popular.
Princes Street — Edinburgh's most bustling commercial street, parallel to the Royal Mile. The New Town and Old Town stand on opposite sides, like a battleground between the classical and the modern. To the south lies a lush green expanse, and at its eastern end is Princes Street Gardens. The New Town lies to the north, and the Old Town to the south. A long, narrow hill forms a natural barrier between the two. Princes Street is often described as "the most scenic street in the world."
Calton Hill — Located in the eastern part of Edinburgh's New Town, it is the highest point and most scenic area in Edinburgh. Calton Hill features two monuments: an unfinished national monument commemorating those who died in the Napoleonic Wars, and the Nelson Monument. Every afternoon at 1 pm, when Edinburgh Castle fires its cannons, the small sphere atop the Nelson Monument is lowered.
Holyrood Palace — Formerly Holyrood Abbey, it was later used as a royal residence and is also known as Holyrood Palace. Located at the end of the Royal Mile, on the other side of Edinburgh Castle, it has been the principal residence of the Kings and Queens of Scotland since the 16th century, and is the setting for state occasions and official entertainment.
Day 5: Half-day free time in York: Old City Walls – York Minster – The Shambles
After breakfast, meet at the hotel and depart for York, a famous ancient city in England. This city boasts over 1900 years of history, blending different eras of British culture, and can be considered a microcosm and witness to British history. You can choose to explore at your own pace. Recommended attractions (exterior view only): Visit the medieval Gothic cathedral, York Minster, and the ancient city walls of York, weathered by countless ages. Explore the cobblestone streets of the Shambles, a filming location for Diagon Alley in Harry Potter, now offering a complete range of dining, entertainment, and shopping options. If time permits, you can stroll along the River Ouse or visit the massive British Railway Museum. After a day of sightseeing, enjoy a traditional English afternoon tea at Betty's Tea Room, a place renowned for over a century, and experience the leisurely pace of a holiday.
After the tour, we will depart York and proceed to the hotel. (Pick-up service for tour members disembarking in Manchester and Birmingham en route.) Suggested hotel: Holiday Inn (3-star) or equivalent.
York Minster (Optional Activity - at your own expense) is the largest surviving medieval cathedral in Europe, the largest Gothic cathedral north of the Alps, and one of the most exquisitely designed and architecturally significant cathedrals in the world. The stone-built cathedral is magnificent and has remained sturdy and imposing for centuries. Its east facade features the world's largest medieval stained-glass window.
【The Butcher Street】 —This street is "Diagon Alley," where little wizards buy all sorts of magical items and books. And this street is undoubtedly a dream destination for every Harry Potter fan. It is the oldest and best-preserved medieval street among the many streets of ancient York.
【York City Walls】 —York's ancient city walls are the best-preserved and longest of all the ancient city walls in England. Built by the Romans, the 5-kilometer-long square wall served as a defensive barrier. Centered on York Minster, it takes approximately two hours to walk around the walls.
Betty's Tea House — arguably the best tea house in Northern England and York's most popular restaurant, it enjoys a stellar reputation throughout Yorkshire and even Northern England. With over 90 years of history, Betty's Tea House is always bustling with long queues year-round.
Day 6: Warwick Castle Cambridge
After departing from the hotel, arrive at Warwick Castle in Warwickshire (approximately 1.5 hours for sightseeing and lunch). The castle's history dates back to the 11th century and features Castle Mound, round towers, and expansive lawns. Visitors can climb to the top for panoramic views. Family-friendly activities are also frequently held within the castle grounds. (If this attraction is closed or under maintenance during the itinerary, the tour may be changed to a visit to Stratford-upon-Avon, also known as Shakespeare's Town.)
Warwick Castle — one of the most historic castles in England, located in Warwickshire, Wales. Built in the 11th century, this important medieval military fortress is now a popular tourist attraction. Visitors can explore various exhibits and artifacts within the castle to learn about its rich history and cultural heritage. The castle is also surrounded by beautiful gardens and spectacular scenery, making it a truly unforgettable destination.
Afterwards, we will arrive at Cambridge, a renowned British university (approximately 3.5 hours of sightseeing). Xu Zhimo's poem "Saying Goodbye to Cambridge Again" describes Cambridge, with its ancient college buildings surrounded by expansive lawns, and the winding River Cam flowing through this university town. You can steal a moment of peace and experience a Cambridge boat trip on the River Cam, or stroll through the various colleges to immerse yourself in the cultural atmosphere. Afterwards, you can explore at your own pace. We recommend (exterior view only): the large and beautiful King's College, with its magnificent Gothic architecture. Trinity College, renowned for both its fame and wealth, has an apple tree at its entrance, said to be a descendant of the apple tree that struck Newton. Two famous bridges span the River Cam: Newton's Mathematical Bridge and the Bridge of Sighs, connecting St. John's College.
We will meet at 6 PM and return to the hotel to rest. Suggested hotel: Holiday Inn (3-star) or equivalent .
Cambridge — King's College, a large and beautiful campus with magnificent Gothic architecture. Trinity College, renowned for both its fame and wealth, has an apple tree at its entrance, said to be a descendant of the apple tree that struck Newton. Two famous bridges span the River Cam: Newton's Mathematical Bridge and the Bridge of Sighs, connecting to St. John's College.
Day 7: Full-day in-depth tour of London
After departing from the hotel, we will arrive at Tower Bridge (exterior view, tour time approximately 30 minutes). You can also choose to take a Thames River sightseeing cruise to enjoy the beautiful scenery around the Thames and connect many famous landmarks in London, such as the London Eye, Millennium Bridge, and St. Paul's Cathedral. Taking a modern and user-friendly cruise allows you to appreciate the beauty of London from another perspective.
Tower Bridge — A high-towered iron bridge spanning the River Thames, named after its proximity to the Tower of London, and a symbol of London. It is a 244-meter-long, movable bridge with two towers, each 65 meters high. Today, the bridge is raised and lowered by electric motors, but the original steam engine mechanism is still preserved and open to the public.
Afterwards, we will begin our tour of central London (approximately 1.5 hours of walking tour). We will visit Buckingham Palace (exterior view), the royal residence of the King; Westminster Abbey (exterior view), one of the key scenes in *The Da Vinci Code*; the Houses of Parliament (exterior view), a UNESCO World Heritage Site and a representative example of Gothic Revival architecture; Big Ben (exterior view), a London landmark; and 10 Downing Street, the British Prime Minister's residence (exterior view), a place frequently featured in photographs worldwide. After lunch near Trafalgar Square/Pigeon Square, we will proceed to the British Museum (approximately 2.5 hours). If the museum is temporarily closed, the time allotted for other attractions will be extended.
Return to the hotel for rest in the evening. Suggested hotel: Holiday Inn (3-star) or equivalent.
Buckingham Palace — The British monarch frequently conducts official business here, receives the Prime Minister or ministers, and hosts important events such as state celebrations. The palace currently has 775 rooms, and its gardens are the largest private gardens in London. The State Rooms, used for official and state entertainment, are open to the public for most of August and September, and on certain days during the winter and spring. The famous Changing of the Guard ceremony takes place every morning.
The British Museum , founded in 1753, is the world's first national museum and one of the world's largest and most famous museums. It houses over 8 million items, a collection so rich and diverse that it is unparalleled among museums worldwide.
After breakfast, depart from the hotel to visit the Seven Sisters National Park (approximately 1.5 hours). Beachy Head Cliffs are the highest point of the Seven Sisters cliffs, formed during the Cretaceous period. Standing on the cliffs, you can overlook the magnificent ocean, in which stands a 43-meter-high red and white lighthouse. This is also the filming location for Jay Chou's music video "What's Wrong".
* Safety Precautions: Due to its elevated location and proximity to the sea, Cape Beach experiences strong sea breezes. Please keep your belongings safe. Also, avoid dangerous areas, as some areas lack railings or have low railings.
In the afternoon, we will travel to Brighton (approximately 3 hours for lunch and sightseeing), known as London's "back garden," boasting the charming pebble beach of Brighton Beach and a long coastline. We recommend you explore at your own pace and enjoy a wonderful time (exterior view only): Brighton Docks, built in the 19th century, was once a royal dock, originally named "Brighton Palace Docks." We will also visit the former summer residence of the British Royal Family, the Royal Palace, and North Lane, a street filled with charming vintage shops selling antiques, home furnishings, fashion accessories, and cafes.
Arrive at the Madame Tussauds drop-off point in London at approximately 9:00 PM.
*If you purchase a hotel room as part of the tour, you will be taken back to your hotel near Heathrow Airport after the tour ends. The second day is a self-guided tour; you are free to explore at your own pace. Please check out of your hotel on your own. If you need to get to Heathrow Airport terminal, you can take a taxi, which takes approximately 20-30 minutes. (Hotel check-out time is usually before 11:00 AM to 12:00 PM; please plan your travel time accordingly.)
The Royal Palace – also known as the Royal Houses – is unlike typical European architecture, its exterior incorporates design elements of Indian architecture, and it was once the summer residence of the British royal family.
Brighton Pier — Built in the 19th century, it was once a royal pier, originally named "Brighton Palace Pier". Enjoy a relaxing day along the charming pebble beach of Brighton Beach and the long coastline.
【 Beachhead White Cliffs 】 —The highest point of the Seven Sisters cliffs, formed during the Cretaceous period. Standing on the cliffs, you can overlook the magnificent sea, in which stands a 43-meter-high red and white lighthouse.
Tour information
| Line number | SCW8-OB |
| Days | 8 days 7 nights |
| language | Mandarin-speaking tour guide |
| Baggage rules | Suitcase dimensions not exceeding 24 inches: 64cm (length) x 41cm (width) x 26cm (height), weight not exceeding 20kg. |
| Tour departure and arrival times and locations | ||
| London departure address and time |
[Departure and group departure at 08:00] Address: Golders Green Station, London, NW11 7RN (Golders Green Station Underground Station Exit) Click to view map |
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| London drop-off address and time |
[Return trip ends at 21:00] Address: Madame Tussauds London, Marylebone Road, London NW1 5LR |
Fee Description
- 7 nights' accommodation in standard double rooms at local 3-4 star hotels (Highland-style hotels in Scotland), including one continental breakfast each night.
- 8-65 seat tour buses, Mercedes/Volvo/Iveco, comfort guaranteed.
- Chinese-speaking tour guide service (for 17-seat or smaller vehicles, the driver may also act as the guide).
Fee not included
- Full meals
- A single room supplement of £435 applies only to guests who do not wish to share a room and require a single room throughout the trip. If the guest changes their booking after the tour begins, the supplement will be £160 per night for hotels in London and £110 per night for hotels in other cities . Due to limited hotel availability, changes made close to the tour date or after departure may result in the inability to arrange room changes; please plan ahead.
- Driver and guide gratuities are £6 per person per day, payable for both adults and children, totaling £48 for the entire trip.
- Front row seats (randomly assigned from the first 2nd to 5th rows) cost £40 for the entire trip; please inform us when booking.
- The single room supplement for 2 nights' accommodation at a hotel near London Heathrow Airport is £160 per person per night. (If you are a single customer booking (same-sex group members are accepted throughout the trip), you only need to pay the single room supplement for 2 nights' accommodation in London (£160 per person per night) in advance. For customers booking in odd numbers (e.g., 3 people booking, the first and last two nights will be arranged in a family room by default), the single room supplement will be waived as long as they comply with the arrangement; exceptions will be made for those who refuse to comply with the arrangement or request a single room.)
- Full-course ticket
- Fully self-funded activities
- Please purchase travel insurance in advance.
- All personal expenses and costs not mentioned in the inclusions.
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List of attractions and optional activities (Participation in all the following activities is at your own discretion. The ticket and activity prices listed below are for reference only and are subject to the prices posted at the entrance on the day of your visit.) |
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Edinburgh Castle Guests who wish to enter must purchase their tickets in advance ! For Edinburgh Castle tickets, it is recommended to purchase tickets in advance for entry times between 13:30 and 15:00 from October to April each year; and for entry times between 12:00 and 14:00 from May to September each year. A visit duration of 30-60 minutes is recommended. (Includes castle admission only, excluding audio guide; due to the nature of the attraction, entry is not guaranteed; ticket price is for reference only, subject to the castle's price on the day of purchase.) (Closed to the public on Christmas Day, December 25th and 26th each year.) |
£24 per person |
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Windsor Castle (Note: Windsor Castle is very popular year-round. During the summer peak season, queuing for tickets and security checks may take about an hour. The park is often temporarily closed or ticket sales may be suspended. Whether or not to organize a visit depends on the actual arrangements made by the tour guide.) |
£35 per person |
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Loch Ness Cruise (30 minutes) + Urquhart Castle Combo Ticket (If the cruise/castle is closed during maintenance, for temporary events, or due to inclement weather, the itinerary may be adjusted to visit Urquhart Castle: £16 per person or visit Loch Ness Cruise (approximately 50 minutes round trip): £22.26 per person. Unless otherwise specified, this option is available only for the combo ticket.) |
£34.50 per person |
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Highland Hotel Chinese Dinner (Minimum 8 adults) |
£16 per person |
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York Minster |
£20 per person |
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Warwick Castle (If this attraction is closed/under maintenance during the itinerary, it will be replaced with a visit to Stratford-upon-Avon, also known as Shakespeare's Town) |
£24 per person |
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Cambridge boat tour , approximately 45 minutes round trip. |
£20 per person |
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Thames River sightseeing cruise (30 minutes) |
£14 per person |
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Guided tour of the British Museum (60 minutes) |
£20 per person |
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Brighton Royal Palace |
£19.50 per person |
| Recommended hotels: | 3-star Holiday Inn or equivalent brand hotel |
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Ibis Hotel London Heathrow Airport
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Booking Information
Booking Policy
- For bookings by minors under 18 years of age and seniors over 70 years of age (who must sign a health certificate before the tour), they must be accompanied by a healthy adult under 69 years of age and cannot make bookings alone.
- We apologize that this product is not available for pregnant women or customers aged 80 and above.
- Two adults can bring one child (aged 3-11 years) without an extra bed and enjoy a £70 discount. If one adult brings one child, the option of the child not occupying a bed or sharing a room is not available; the adult will need to pay for two adults and stay in a separate room. If two adults bring two children, the adult will be charged as four adults and will stay in two rooms.
- Children of any age who require a bed pay the same price as adults.
- If you are traveling alone and require a single room, a single room supplement of £435 will apply. If you choose to share a room, no single room supplement will be charged regardless of whether the room sharing is successful, but you must book at least 10 days in advance.
- A continental breakfast consists of coffee, tea, juice, bread, and jam.
Free airport pick-up service details
- Customers who register for tours starting December 15th and add a pre-tour hotel booking will enjoy complimentary Chinese-speaking airport pick-up and hotel check-in service.
- Airport pick-up service area: From "Heathrow Airport Terminals 2/3/4/5" to "the hotel designated for our booked tour".
- Airport pick-up times: 17:00 and 20:00 UK time, two departures are available (if the pick-up time is inconvenient, it is recommended that you take a taxi yourself, as the hotel travel time for our booked tours is generally within 15 minutes).
- If needed, the driver will provide free assistance with hotel check-in.
- Booking Time: Please book your free airport pick-up service at least 7 days prior to departure so that we can arrange drivers and vehicles in advance. If there are any changes to your itinerary, please contact customer service in advance!
- Booking Information: Please provide your selected airport pick-up time (17:00 or 20:00), terminal, passenger information, and the number of pieces of luggage per person. Each person may bring a maximum of two pieces of luggage (one carry-on bag up to 20 inches and one suitcase up to 28 inches). The luggage compartment in the vehicle has limited capacity, and exceeding this limit may prevent you from boarding smoothly.
- Important Note: Please arrive at the pick-up point on time according to your scheduled pick-up time. Latecomers will not be waited for. Please carefully choose your pick-up time based on your flight arrival time and customs clearance time.
- After successful booking, we will send you an email with airport pick-up information (including driver information, meeting point, and pick-up group information) 1-3 days before departure. Please check your email and join the group promptly! If you do not receive the email, please check your spam folder or contact customer service immediately.
- Since the drivers picking up passengers need to travel to and from multiple terminals at Heathrow Airport, the specific arrival time for each terminal will be announced in the group chat after the drivers are assigned on the day.
- The free airport pick-up service is a group-based service. There may be other customers on the vehicle. The driver is only responsible for the pick-up service between the airport and the hotel and cannot answer questions related to other group tours.
Itinerary
- Please arrive at the designated departure point at least 30 minutes in advance, and close the vehicle doors 15 minutes before departure. All tours will depart on time. If a tourist does not arrive on time, the tour will be treated as a "NO SHOW," and no rescheduling or refund will be offered.
- In the event of major local events, attraction closures, or other force majeure events that cause changes to the itinerary or prevent entry to attractions, adjustments may be made or attractions may be changed to exterior views only. The final arrangements on the day shall prevail.
- The tour itinerary for the day will be determined by the driver/guide.
- If you purchase a hotel room before the tour, we will send you the hotel address before departure. The hotel is conveniently located from the airport terminal: you can choose to take the airport bus or a taxi to the hotel, which takes about 20-30 minutes.
Kind tips:
1. Check-in time for the first day is usually after 3:00 PM. If you arrive at the hotel before 3:00 PM, the hotel may allow you to store your luggage and use facilities such as the hotel lobby and restaurant. Check-in to your room is usually after 3:00 PM.
2. Regarding the single room supplement for the first and last two nights: If one person registers, a single room supplement of £160 is required for the first and last two nights by default; if three people register, the first and last two nights will be in a family room by default. If this is not agreed upon, a single room supplement of £160 will be required at the time of registration. One standard room and one single room can be arranged.
3. Please be aware of your safety and keep your personal belongings safe.
4. Our tour guide will pick you up directly from the lobby of your hotel the following morning to begin the tour (we will send you the specific time along with the tour guide's information the day before departure, please check your messages). Please plan your breakfast and check out in advance to avoid affecting the itinerary.
5. The estimated taxi fare from Heathrow Airport terminals to airport hotels is approximately £30-50 per person for 1-2 people (for reference only).
Cancellation Terms
Once registered, cancellation of reservations under any circumstances or for any reason will be handled according to the following terms:
- Free cancellation/free rescheduling/transfer to another tour if booked 30 days or more prior to departure;
- 29-16 days prior to departure, a 5% handling fee will be deducted and the remainder will be refunded;
- If the departure date is 15-9 days prior to the departure date, 35% of the total tour fee will be deducted.
- If the departure date is 6-8 days prior to the departure date, 55% of the total tour fee will be deducted.
- If the departure date is within 5 days, 100% of the total tour fee will be deducted.
If the visa application materials were provided by our company, cancellation will be handled according to the following terms:
- For orders placed 45 days or more prior to departure, a £100 handling fee will be deducted, and the remainder will be refunded.
- If the departure date is 30-22 days prior to the departure date, 15% of the total tour fee will be deducted.
- For tours departing 21-9 days prior to departure, 35% of the total tour fee will be deducted.
- If the departure date is within 8 days, 100% of the total tour fee will be deducted.
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If you cancel your trip 15 days before departure due to visa refusal, a £100 processing fee will be charged and the remainder will be refunded.
Frequently Asked Questions
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If I want to purchase senior citizen/student tickets at attractions, do I need to bring a valid ID on the day of the tour?
To purchase discounted tickets for seniors or students, you need to bring your identification on the day of the tour. Otherwise, you may be refused the discount ticket. -
If I am late, can the bus and tour guide wait for me?
No. The bus will strictly adhere to the boarding time. If you are not on time, it will be treated as a "no show," or you will need to make your own way to the next attraction to meet the group. Please be sure to arrive at the departure point 15 minutes in advance and find your group. -
Is a Chinese-speaking tour guide service guaranteed?
This tour is guaranteed to depart; as long as you book in advance, the tour will definitely start. -
Are there guided tours inside the attraction?
At most attractions, a guide will accompany you into the site and provide professional commentary. However, some attractions have special regulations prohibiting outside guides from entering, so you will need to enter on your own. -
Can I depart from a location other than the fixed pick-up point?
No, it's only applicable to London and surrounding areas. -
Does booking guarantee a tour departure?
This route guarantees departures throughout the year. -
How big is the group?
This is a bus tour. However, depending on the season, the bus may have 8-65 seats. -
How far in advance do I need to book?
To avoid disappointment, the earlier the better, especially during summer vacation. -
Where do the group members come from?
The group members are Chinese from all over the world, which is a great opportunity for you to make new friends. -
Could you provide the tour guide's or driver's phone number?
Yes, we will provide you with the tour guide's phone number at least 3 days before departure. -
Do you provide airport pick-up and drop-off services?
We do not offer airport transfer services, but you can book our London Heathrow Express service . -
I'd like to share a room. How far in advance do I need to book? Is it possible to choose a group member to share the room with?
You need to book your roommate at least 10 days in advance. Regardless of whether the roommate booking is successful, we will not charge an additional single room supplement. If you need to share a room less than 10 days in advance, a single room supplement will apply. You will be randomly assigned a roommate. Our company is not responsible for the personality, character, or behavior of any group member; please interact with each other based on mutual respect and understanding. -
What will happen if no meals are provided throughout the trip?
The tour guide will arrange meal times according to the itinerary. He will take you to local dining locations for your own meals, or you can join the tour guide for group meals (subject to the tour guide's actual arrangements).












