1. How do I book this tour?
After completing your payment online and submitting the travellers' details, we will review your booking and send a confirmation email within 1–2 working days. Once your booking is officially confirmed, you may arrange your transportation to Rome, departure from Milan, and any pre- or post-tour accommodation. The final departure information and your driver-guide's contact details will be emailed to you 2–3 days before departure.
2. Is there a minimum number of participants required?
This tour departs every Tuesday from November 2026 to April 2027, with a minimum of 2 participants and a maximum of 6 participants per group. Solo travellers are welcome to book, but departure is only guaranteed once the minimum of 2 participants has been reached.
3. What personal information is required when booking?
Please provide each traveller's full name, gender, date of birth, nationality, passport details, email address and contact telephone number.
4. Can I be picked up from my hotel?
The standard meeting point is outside Gusto Massimo Bar Bistrò, near Circo Massimo Metro Station in Rome, at Via del Circo Massimo 5a, 00153 Roma. Please arrive by 9:00 AM on the departure day.
If you would prefer a hotel pick-up within the designated area of central Rome, please contact our customer service team in advance to check availability and arrangements.
The tour is expected to finish at approximately 6:00 PM on the final day at Piazza del Duomo (Milan Cathedral Square).
5. How large is the tour group?
This is a small-group tour with 2–6 participants. Depending on the group size, transportation will be provided in a 5-seater car or a 7–9-seater minivan.
A Mandarin-speaking driver-guide will assist with transportation, sightseeing information and dining recommendations. Visits inside attractions are generally self-guided.
6. Can children join the tour? How are they charged?
Children are welcome to join. Pricing depends on the child's age, whether a separate bed is required, and the room occupancy arrangement.
If you are travelling with children, please provide their ages and room requirements before booking so our customer service team can confirm the applicable rates and arrangements.
7. Can I join the tour midway or leave before the end?
If you wish to join the tour at a later point or leave early, please contact our customer service team before booking to check whether this can be arranged.
Accommodation, transportation, admission tickets or other services not used for personal reasons are generally non-refundable.
8. How are lunch and dinner arranged?
Daily hotel breakfast is included in the tour price. Lunch and dinner are not included.
Your driver-guide can provide restaurant and dining recommendations, and you are free to choose your meals according to your preferences and the locations visited each day.
9. What is the luggage allowance?
Each traveller may bring one suitcase weighing no more than 25 kg, with total dimensions (length + width + height) not exceeding 158 cm, plus one small personal bag.
Vehicle luggage space is limited. If you plan to bring additional or oversized luggage, please contact our customer service team before booking.
10. Do hotel rooms provide kettles and hairdryers?
The tour includes 6 nights of accommodation in local 4-star standard hotels.
In-room facilities, including kettles and hairdryers, vary by hotel and cannot be guaranteed in every room. If you have any specific requirements, please let us know in advance.
11. Do hotels provide disposable toiletries and slippers?
Amenities vary between hotels in Italy. Some hotels may not provide toothbrushes, toothpaste or disposable slippers. We recommend bringing your own toiletries and slippers.
12. Is smoking allowed in hotel rooms or inside the vehicle?
Smoking is strictly prohibited inside the tour vehicle.
Please follow each hotel's smoking policy during your stay. Any cleaning charges or penalties resulting from violations will be the traveller's responsibility.
13. Can I cook in my hotel room?
Please do not use electric cookers or other cooking appliances in hotel rooms.
If you need to heat up food, please check with the hotel regarding any available facilities.
14. Can the travel agency arrange personal travel insurance?
We are unable to purchase personal travel insurance on your behalf.
We recommend arranging suitable travel insurance for your trip to Italy and Europe before departure. Please ensure your policy provides appropriate coverage for medical expenses, luggage, trip cancellation and travel delays.
15. Can I use credit cards during the trip?
Credit cards are widely accepted at most hotels, restaurants and shops in Italy. However, some small shops, local markets and businesses may prefer cash for smaller purchases.
We recommend bringing an internationally accepted payment card and a small amount of cash in euros. Please also check any overseas transaction fees with your card provider.
16. Are there any compulsory shopping stops?
No. There are no compulsory shopping stops during the tour. All shopping and personal purchases are entirely optional.
17. Which attraction tickets are included? Do they require advance reservations?
The tour price includes admission to the Colosseum, Uffizi Gallery and Milan Cathedral (including rooftop access by lift), as well as return boat transfers to Venice's main island.
Some popular attractions require advance reservations, and actual visiting times are subject to availability.
If admission is not possible due to unsuccessful reservations, official closures or religious events, the relevant admission fees will be refunded in accordance with the tour arrangements.
Admission tickets and optional activities not specifically listed as included are at your own expense.