13-Day Nordic Panorama Tour - Denmark + Sweden + Finland + Norway + Iceland (Round Island) - Chinese Tour (June-September, Wednesday Departures)

30-person Chinese Quality Tour Group
Denmark + Sweden + Finland + Norway + Iceland Round Trip
Classic Must-See Itinerary for 5 Nordic Countries
£2,456.00 Regular price  £2,585.00

This 13-day panoramic Nordic tour with a Chinese-speaking guide departs from Hamburg, connecting famous Nordic cities such as Copenhagen, Stockholm, Helsinki, and Oslo, blending royal palaces, cultural experiences, and cruise adventures. Afterwards, fly to Reykjavik to explore Iceland's essential Ring Road route, covering the Golden Circle, South Coast, Glacier Lagoon, and Diamond Beach, extending to the Snaefellsnes Peninsula and the East Fjords; visit the plane wreck and have the option to participate in whale watching. In winter, explore the Blue Ice Caves and chase the magical Northern Lights. The entire journey balances urban culture with magnificent nature, offering a comprehensive overview of the best of the Nordics and Iceland.

2026 Departure Dates: June 24; July 15; August 12/26; September 16/30

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Booking process

1. Select date and product

Select your departure date in the calendar and add your desired products to your shopping cart.

2. Fill in contact information

Please accurately fill in the mobile phone number and email address used to receive confirmation letters and tour departure notices.

3. Complete payment

International credit cards are supported (AMEX is not currently accepted) and WeChat Pay are accepted.

4. Confirmation letter delivered

An electronic confirmation will be sent to your email address within one business day after successful payment.

5. Receive tour departure notification

A detailed electronic tour confirmation will be sent via email 2-3 business days before departure.

If you have any questions, we will contact you within 1-3 business days.

Cancellation Terms

A. Standard Cancellation Terms

1. For bookings made 31 days or more prior to departure (including the 31st day), our company will collect 10% of the amount due on the booking confirmation.

2. 15-30 days prior to departure (inclusive), our company will collect 25% of the amount due on the registration order;

3. 8-14 days prior to departure (inclusive), our company will collect 55% of the amount due on the registration order;

4. If all vehicle and hotel reservations are confirmed within 7 days prior to departure (including the 7th day), our company will not refund your tour fees.

B. If your visa application materials have already been processed through our company, the cancellation clauses are as follows (if a refusal letter is available):

1. For bookings made more than 31 days prior to departure (including the 31st day), our company will charge a 10% change fee based on the amount due on the booking order;

2. 15-30 days (inclusive) before departure, our company will charge a 25% change fee based on the amount due on the registration order;

3. 8-14 days prior to departure (inclusive), our company will charge a change fee of 55% of the amount due on the registration order;

4. If all vehicle and hotel reservations are confirmed 0-7 days prior to departure (including the 7th day), and changes are not possible, our company will not refund your travel fees.

If there is no refusal letter, an additional processing fee of £50 will be charged for each visa application.

Product ID: KY4084

Trip duration

13 days, 12 nights

Departure City

Hamburg, Copenhagen

Tour guide language

Mandarin

Team type

Bus group tour

Copenhagen

Copenhagen

Newhaven, the capital of Denmark, is hai

Stockholm

Stockholm

The capital of Sweden, known as the &

Helsinki

Helsinki

Helsinki is a city where life is lived &

Oslo

Oslo

The capital of Norway and one of the mos

Vatnajökull Ice Cave

Vatnajökull Ice Cave

The Vatnajökull Ice Cave under the Vatna

Blue Lagoon

Blue Lagoon

This geothermal lagoon, which has become

Jökulsárlón

Jökulsárlón

First formed around 1930, Jökulsárlón gl

Diaoshi Beach

Diaoshi Beach

Diamond Beach is located near the mouth

Jökulsárlón Glacier Lagoon

Jökulsárlón Glacier Lagoon

Jökulsárlón Glacier Lagoon is one of Ice

Skógafoss

Skógafoss

Skógafoss is one of Iceland's mo

Temppeliaukio Church

Temppeliaukio Church

地下岩石教堂建于天然岩石之中,是赫尔辛基最具特色的现代建筑之一。教堂内部直接利用

Vasa Museum

Vasa Museum

VASA博物馆展示17世纪沉没的战舰“瓦萨号”,是世界上保存最完整的古代战船之一

Amalienborg Palace

Amalienborg Palace

阿美琳堡宫是丹麦王室现今居所,由四座宫殿围绕广场组成。建筑风格典雅,对称布局极具

Reynisfjara Black Sand Beach

Reynisfjara Black Sand Beach

Hailed as one of the world's mos

Gullfoss Waterfall

Gullfoss Waterfall

Gullfoss, one of Iceland's most

Dettifoss

Dettifoss

Dettifoss is located on the powerful Jök

Vigeland Sculpture Park

Vigeland Sculpture Park

Vigeland Sculpture Park, located in Oslo

Thingvellir National Park

Thingvellir National Park

Thingvellir National Park is one of the

Kerid Crater Lake

Kerid Crater Lake

Kerið火山口湖是典型火山地貌景观,湖水位于火山口内部。红色火山岩与蓝绿色湖水

Solheimasandur Plane Wreck (DC-3)

Solheimasandur Plane Wreck (DC-3)

The Sólheimasandur plane wreck, located

Akershus Fortress

Akershus Fortress

Akershus Fortress, built in the 13th cen

Itinerary

1.Day 1 Hamburg, Germany

Meeting time: 09:00 ***Due to ferry schedules, the meeting time in Hamburg for some groups will be advanced to 08:30. Please refer to the departure notice for the exact time.

Meeting point: Hamburg Hauptbahnhof East Exit, Kirchenallee 49, 20099 Hamburg, Deutschland

2.Day 1 Copenhagen, Denmark

Meeting time: 14:30

Meeting point: The Little Mermaid Statue at Langelinie Pier, 2100 København Ø, Denmark

 

Day 1 Morning, Hamburg, Germany

Day 1 Afternoon, Copenhagen, Denmark

 

 

Day 13 19:00

Reykjavik City Center: Disband at the parking lot of Harpa Concert Hall *Airport drop-off not included

Departing from Hamburg in the morning, we head to the famous fairytale city of Copenhagen. Our first taste of the Nordic scenery and atmosphere, we catch a glimpse of the graceful [Little Mermaid statue] at [Langelinie Park], serene and elegant, yet with a hint of sorrow in her eyes. Afterwards, we visit Denmark's main palace, the classical building – [Amalienborg Palace]. We will check into a hotel in Helsingborg or the surrounding area in the evening.

Copenhagen Classic route Learn More →
Amalienborg Palace History and Culture Learn More →
小美人鱼雕像 历史文化 Learn More →

After breakfast, depart from the hotel to Stockholm and visit the 【VASA Museum】(optional activity), a maritime museum that vividly showcases Sweden's seafaring history and culture. Afterwards, we head to the pier to take a cruise to Helsinki, and spend the night on board.

【Important Notes】

  1. As cruise reservations require accurate guest names, genders, birthdays, and passport numbers, please ensure all information is filled in correctly when booking, otherwise, the reservation cannot be made;
  2. Choosing a single room for the entire trip does not include a single cabin on the ship. The default cabin is an interior quad cabin, and it is possible to share a room with people of different genders. If you wish to upgrade your cabin, an additional fee applies. Please refer to the optional activities for prices. If the upgrade does not meet the minimum number of people, a price difference will be charged.
Stockholm Classic route Learn More →
Vasa Museum Top museums Learn More →

After breakfast on the cruise, we arrive at the Helsinki pier around 10:30 AM and visit [Senate Square]. Afterwards, we relax at [Sibelius Park], and experience the tranquil and profound serenity of [Temppeliaukio Church] (optional activity), a hidden gem in the city. We then observe the bustling crowds at [Market Square] and experience the local Finnish charm. In the evening, we return to the pier, board the cruise again to return to Stockholm, and spend the night on the cruise.

*Choosing a single room for the entire trip does not include a single cabin. Cabins are defaulted to quadruple occupancy, and there may be mixed-gender cabin sharing. If you need to upgrade, an additional fee is required. Please refer to optional activities for pricing. If there are not enough people for an upgrade, a price difference needs to be paid!

Helsinki Classic route Learn More →
Temppeliaukio Church Unique experience Learn More →

早餐过后,约10:00抵达斯德哥尔摩码头。再次回到斯德哥尔摩,参观位于梅拉伦湖畔的【斯德哥尔摩市政厅】(自费项目),远远望去就似一艘在海中行驶的邮轮。当然还有【斯德哥尔摩皇宫】,及其在中午时分进行的皇家卫队换岗仪式。而【斯德哥尔摩老城】又是另一番景色。狭窄的鹅卵石小路,配合着飘散在空气中的浓浓的咖啡香,漫步在老城区,你会感觉到仿佛时间都放慢了脚步。您也可以乘坐【斯德哥尔摩游船】(自费项目)从水上感受它的美。离开斯德哥尔摩后,我们入住卡尔斯塔德或其周边酒店。

Stockholm Classic route Learn More →
Stockholm City Hall History and Culture Learn More →

After breakfast, cross the border to Oslo, the capital of Norway, and begin your Nordic art journey. The first stop is the world-renowned [Vigeland Sculpture Park], an open-air art museum named after Norway's national treasure sculptor Gustav Vigeland, which displays a variety of bronze and granite sculptures vividly depicting the spectrum of human life. Afterwards, visit the magnificent [Oslo City Hall], whose exquisite Nordic mythology-themed reliefs and murals are breathtaking. Finally, at the medieval fortress of [Akershus Castle], standing by the sea, enjoy panoramic views of the Oslo Fjord while experiencing the rich history of this seaside ancient castle. Overnight at a hotel in Oslo.

*If you have purchased a flight from Oslo to Iceland today, please inform customer service in advance regarding the issue of changing the hotel city for tonight.

Oslo Classic route
Vigeland Sculpture Park History and Culture Learn More →
Akershus Fortress medieval architecture Learn More →

In the morning, independently fly from Oslo to Keflavík Airport, Iceland (flight tickets at your own expense).After airport pickup at 14:30, depart for [Blue Lagoon] (optional activity) to enjoy the unique experience of a geothermal hot spring and relax. Afterward, head to the hotel for check-in.

[Suggested Flights]* If your flight time does not match our pickup time, you can join the group on your own.

SK4787 OSL 07:30-08:20 KEF

SK4787 OSL 09:25-10:15 KEF

Special Note]

  • [You must contact customer service to confirm the entry time before booking: http://www.bluelagoon.com]
  • Due to Blue Lagoon's official regulations, groups entering the attraction must use the group channel, and the timing for each group is not fixed. Our company holds a small number of Comfort type group tickets. If you book Blue Lagoon tickets independently and your entry time conflicts with the group's entry time, resulting in inability to enter, ticket invalidation, or loss, our company will not be responsible. We appreciate your understanding.
Reykjavik Northernmost capital
Blue Lagoon resort

In the morning, depart from the hotel and, after gathering, head to one of Iceland's most popular travel routes – 【the Golden Circle】. The first stop is 【Thingvellir National Park (Þingvellir)】. This is Iceland's largest national park and its only UNESCO World Heritage site. In 930 AD, the first Vikings to settle in Iceland established the world's first democratic parliament in Thingvellir. Located on the Mid-Atlantic Ridge, Thingvellir spans the Eurasian and North American tectonic plates, making it geologically significant. The next two stops are 【Geysir Hot Spring Area】 and 【Gullfoss Waterfall】. At the Geysir hot spring area, you will witness the spectacular sight of Strokkur erupting a column of water high into the sky every 10 minutes, experiencing the active geothermal activity of Iceland. Gullfoss Waterfall is one of Iceland's most magnificent waterfalls, reaching 32 meters high, with its thundering cascades being truly awe-inspiring. Afterwards, visit 【Kerið Crater Lake】(optional). This crater is about 270 meters wide and over 55 meters deep, with a 14-meter deep lake at its bottom. The surrounding rocks display a blend of red and orange, making it beautiful and mysterious. Aurora activities will be arranged on the day, depending on weather conditions.

*The aurora borealis is a probabilistic natural astronomical phenomenon that usually occurs late at night in high-latitude regions. It is highly dependent on weather conditions, and its appearance cannot be guaranteed.

******Special attention: Iceland's unique geographical location boasts spectacular and unusual scenery, but the weather can also be changeable. For safety reasons, experienced tour guides will adjust the itinerary at any time according to actual weather conditions (in case of severe weather, relevant attractions may be canceled while ensuring guest safety) to ensure the smooth progress of the trip. Your understanding is appreciated.

Golden Circle Three Wonders of Nature
Thingvellir National Park World Heritage Learn More →
Gullfoss Waterfall Lake and Mountain Scenery Learn More →
Kerid Crater Lake Lake and Mountain Scenery Learn More →

酒店早餐后,我们开车前往南部两大瀑布【塞里雅兰瀑布】【斯科加瀑布】,在这里感受南部壮丽又柔美的风光,别忘了从不同的角度能够欣赏到瀑布的别样风景。下一站是具有末日既视感的【飞机残骸DC-3】(自费)。飞机残骸虽然是一个航空事故,因为没有造成任何人员伤亡,便造就了现在最具特色的一处非天然景观。饱经风霜侵蚀的飞机机身,日渐残破,却也有了一种荒凉之美。之后我们会去到南岸耳熟能详的【雷尼斯黑沙滩】,沙滩上的玄武岩柱也是超级能出大片的拍摄地。接着路过冰岛主岛最南端的小镇【维克镇Vik】,在这个小镇的山顶上,有一个红顶小教堂。还将车览由火山喷发后熔岩流形成的【熔岩区 Eldhraun】

备注:行程顺序会根据酒店位置及当天情况进行调整,具体以导游安排为准。

Reynisfjara Black Sand Beach Black Sand Wonderland
Seljalandsfoss Water Curtain Cave Sce...
Skógafoss Lake and Mountain Scenery Learn More →
Solheimasandur Plane Wreck (DC-3) Best photo spot Learn More →
Vik Coastal scenery Learn More →

酒店早餐后出发,我们将继续沿着南海岸,探寻冰岛南岸的壮美景致。来到瓦特纳冰川国家公园(Vatnajökull National Park),游览冰岛的冰川湖——【杰古沙龙冰河湖】,冰岛自然王冠上的一颗璀璨明珠,游览完后到对面【钻石沙滩】上走走。 冬季可在杰古沙龙冰湖集合,在资历丰富的冰川导游带领下进行蓝冰洞探险(自费)(仅限每年11-次年3月);夏季可体验【冰河湖游船】(自费)(5-10月)。

***蓝冰洞是纯天然形成的罕见自然现象,只有在冬季气温降至零度以下,冰层下的河水结成冰时,才有机会观赏到。每年不同的地点会形成风格迥异的洞穴。视当时的条件和安全情况而定,我们会在行程中有选择性地参观一座天然冰洞。(蓝冰洞探险团需二次确认位置)

Vatnajökull Ice Cave Seasonal Hotspots
Jökulsárlón Diamond Beach
Jökulsárlón Glacier Lagoon Lake and Mountain Scenery Learn More →
Diaoshi Beach Best photo spot Learn More →

早餐后从酒店出发,前往欣赏游览【东部峡湾地区】,这里海岸线风景如画、特色鲜明,有历史悠久的渔村、壮丽的自然风光、雄伟的瀑布、火山草甸、崎岖的山脉、壮观的冰川。沿沿途参观【Petra石头博物馆】(自费)【鸟蛋】以及闻名遐迩的“白日梦想家小镇”——【塞济斯菲厄泽(Seyðisfjörður)】,坐落于冰岛东部的同名峡湾内,约有668名居民生活在这座“避世”峡湾小镇上,之后驱车前往埃伊尔斯塔济晚上入住埃伊尔斯塔济或附近酒店。

Seyðisfjörður Best photo spot Learn More →

After breakfast, depart from Egilsstaðir and head to North Iceland. First, visit 【Dettifoss Waterfall】, known as Europe's most powerful and voluminous waterfall. Then, proceed to 【Lake Myvatn area】, which not only boasts beautiful scenery but also preserves a complete volcanic geological landscape. Walk around the Lake Myvatn area, where a conical volcanic crater stands. The numerous lava formations in this area are the result of eruptions from this crater. Afterwards, visit 【Goðafoss Waterfall】. Although not as majestic as 【Dettifoss Waterfall】, its historical and mythological background, combined with its snow-covered appearance in winter, gives it a more divine quality. After the tour, check into a hotel in Akureyri or its surroundings.

***Due to the unpredictable winter weather in Iceland and shorter daylight hours, branch roads leading to waterfalls are often temporarily closed. To ensure a safe and smooth journey, from November to April of the following year, some northern waterfall attractions, including 【Dettifoss Waterfall】, 【Hraunfossar Waterfall】 and 【Barnafoss Waterfall】, will be cancelled. Please be aware of this.

Dettifoss Surging Waterfall
Lake Mývatn Lake and Mountain Scenery Learn More →

After breakfast, experience 【Whale Watching Tour】(at your own expense). Search for massive deep-sea creatures, and if you're lucky, you might spot humpback whales, dolphins, porpoises, and other marine life (the specific whale watching location will be subject to actual arrangements). Afterward, head to admire the beautiful 【Hraunfossar Waterfalls】, also known as Lava Waterfalls. They are magnificent and spectacular, with the waterfalls flowing into the turbulent Hvítá River. A 10-minute walk along the riverbank leads to 【Barnafoss Waterfall】, with its unique rock formations. You will stay overnight in Reykholt or a nearby hotel.

***Iceland's winter climate is unpredictable, with short daylight hours. The branch roads leading to the waterfalls are often temporarily closed. To ensure a safe and smooth journey, some northern waterfall attractions, including 【Dettifoss Waterfall】, 【Hraunfossar Waterfall】, and 【Barnafoss Waterfall】, will be canceled from November to April each year. Please be aware of this.

Hraunfossar Lava Waterfall
Barnafoss Lake and Mountain Scenery Learn More →

In the morning, we will depart for the famous “Little Iceland” 【Snaefellsnes Peninsula】, where you can admire 【Kirkjufell】 and 【Kirkjufellsfoss】. On this day's itinerary, you can experience the sunlight shimmering on the waves, the continuous drizzle on the mountains, and the steaming hot springs. Afterwards, we will head to Arnarstapi. On the way back to Reykjavik, we will visit Iceland's 【Black Church】, which has a history of over 300 years, with its earliest history dating back to 1703. Budir Black Church is an iconic landmark on the Snaefellsnes Peninsula and one of Iceland's oldest wooden churches. Return to Reykjavik, and the tour ends.

【Drop-off point】 *For reference only, subject to the actual arrangements by the tour guide

D13 Harpa Concert Hall parking lot (no airport drop-off, city drop-off): Drop-off time: 19:00, Drop-off location: Harpa Concert Hall parking lot, Reykjavik

Note: The times indicated on this webpage are for reference only. Actual arrival times may be delayed due to various unforeseen circumstances such as weather, traffic jams, traffic accidents, holiday events, riots, strikes, etc. We apologize for any inconvenience. If you have subsequent travel plans requiring other transportation to other cities, we strongly recommend that you allow at least 3 hours of free time to avoid inconvenience caused by delays in your itinerary. Our company will not be responsible for any losses incurred due to your self-arranged itinerary if you have not allowed sufficient free time. Thank you for your understanding.

Snæfellsnes Iceland in Miniature
Búðir Black Church Best photo spot Learn More →

Fees include

  • Hotel: Twin room in local hotels (due to the specifics of the region, not all hotels are guaranteed to be 3-star); 2 nights in an inside cabin for up to 4 people on a cruise ship
  • Transportation: Tourist bus or business van (Note: arranged based on the number of registrants)
  • Driver/Guide: Professional bus driver + Chinese-speaking tour guide, or a Chinese-speaking driver-guide for the entire trip (Note: if a 9-seater or smaller vehicle is used, a Chinese-speaking driver-guide will be provided)
  • Meals: Hotel breakfast
  • Luggage: 1 piece of 23 kg checked luggage and 1 piece of carry-on luggage

*The default cabin is an inside cabin for four people. It is possible that you may share a room with someone of the opposite sex. If you need to upgrade your cabin, an additional fee will apply. Please contact customer service to confirm the price and available upgrade options!

The fee does not include

  • Admission fees for attractions listed in the itinerary, additional optional activities (please refer to the itinerary)
  • Ferry fees, bridge tolls, Iceland city tax
  • Tips for drivers and guides (if a small group is led by a driver-guide, tips for both driver and guide are required)
  • Single supplement: Only for guests who do not wish to share a room and request a single room. The single supplement must be paid for the entire trip (if purchased temporarily during the tour, double the single supplement fee will be charged).
  • Lunch and Dinner: The guide will recommend options, and choice is voluntary.
  • Personal travel insurance: It is mandatory to purchase insurance for overseas travel to ensure your rights are protected by an insurance company in the event of personal accidents, such as illness or loss of property.
  • Economic losses and liabilities arising from delays or changes in itinerary due to force majeure factors such as climate, strikes, or breakdowns of transportation vehicles such as airplanes, vehicles, or ships.
  • Personal expenses such as telephone calls, faxes, laundry, paid TV, hairdressing, tobacco and alcohol, beverages, and luggage handling within the hotel.
  • Other local expenses not specified (visa, airfare, travel insurance, etc.)
  • All personal expenses and any costs not mentioned in the inclusions

1. Age and Health

  • Minors under the age of 18 need to be accompanied by an adult when traveling.
  • Seniors aged 70 and above are required to sign the "Agreement" before the tour.Senior Health Declaration
  • We do not accept reservations from pregnant women. Thank you for your understanding.

2. Child Policy

  • Two adults can bring one child aged 3-6 who does not occupy a bed.
  • If under 6 years oldShe does not occupy a bed and shares a double room with two parents.Enjoy a 35% discount.
  • One adult can bring one child, and the child will be charged the adult rate.
  • Children of any age who require a bed will be charged the adult price.

3. Room type arrangement

  • Twin rooms are arranged by default.
  • If you require a double room or a room for three people, please be sure to indicate this in your booking notes. Triple rooms are limited, and we will prioritize families with children. If this is not possible, please provide the names of any guests who may be sharing the room so we can coordinate.

4. Room type and facilities

  • Single room: One single bed (approximately 80-100cm wide)
  • Twin room: Two single beds (approximately 80-100cm wide)
  • King Room: One double bed (approximately 140-160cm wide)
  • Family room: one double bed + one sofa bed/folding bed.Please note:British hotel rooms rarely have three single beds.

5. Services and Tips

  • Hotel ratings are based on globally renowned booking websites (such as...).Booking.com).
  • Rooms provide: kettle, hairdryer, shower gel, and Wi-Fi (mostly free).
  • Please bring your own: toothpaste, toothbrush, and slippers.
  • Important rule: Smoking is prohibited throughout the hotel. Violators will face hefty fines.

1. What is the booking process?

After you pay the tour fee online and fill in your personal information, we will send you a booking confirmation email within 1-2 business days. Once you receive the confirmation email, you can begin booking your transportation to and from the city where the tour will begin, as well as your hotel accommodation. 2-3 days before departure, we will send you the tour guide's contact information and tour departure notice via email.

2. Is there a minimum number of participants required to form a group?

There is no minimum number of participants required for this tour to proceed. All tour dates in the schedule are guaranteed to depart, so please feel free to book.

3. What personal information is required for booking?

Please provide the following personal information: Name/Gender/Date of Birth/Nationality/Passport/Email/Mobile Phone

4. How is the tour fee calculated for solo travelers?

- If you would like to share a room with a same-sex member of the tour group, please select the adult room-sharing price. We will do our best to arrange room sharing, and if room sharing is ultimately not possible, no additional single room supplement will be charged.

- If you wish to stay alone, please select the "Adult (Single Room for the Entire Trip)" option, and we will arrange a single room. Please note that a single room is usually equipped with a single bed (approximately 90cm wide).

5. Can the tour guide pick me up from the hotel?

We apologize, but you will need to make your own way to the meeting point. Since this is a bus tour, to save everyone's time, we have agreed on a location with public transportation for the departure.

6. How large is the group?

We usually use buses with 50 seats or more. However, during the off-season, if there are fewer participants, we may arrange smaller tour buses.

7. If I am traveling alone, can I specify which travel companion I will share a room with?

We will randomly assign same-sex group members to share rooms. If you cannot accept a specific roommate or other special conditions, please do not request a roommate.

8. Can minors join a tour group alone?

We regret to inform you that minors must be accompanied by at least one adult to participate in the tour. We cannot accept bookings for minors traveling alone.

9. Can I join or leave the group midway through the trip?

If you need to join the tour midway or leave early, you will still need to pay the full tour fee (except for multi-location loop tours). Please confirm the feasibility with customer service before booking.

10. How will lunch and dinner be handled?

Lunch and dinner are at your own expense. They are usually arranged at attractions, along the way, or at your hotel. You can ask your tour guide for recommendations on dining options and suggestions.

11. What are the restrictions on baggage check-in?

Each guest may bring one piece of luggage weighing no more than 23kg and with the sum of its three dimensions not exceeding 158cm, as well as carry-on luggage. For special requests, please contact customer service.

12. Do the hotel rooms provide a kettle and a hairdryer?

Most hotels provide hairdryers and kettles. If you absolutely need to use them every day, it is recommended that you bring your own.

13. Does the hotel provide disposable toiletries and slippers?

To protect the environment, hotels typically do not provide disposable toiletries and slippers. Please bring your own personal toiletries and slippers.

14. Am I allowed to smoke in my hotel room or on the bus?

Smoking is prohibited in public places by law, including hotel rooms and buses. Please abide by the regulations and strictly prohibit smoking in hotel rooms or buses. If caught, you will be subject to a hefty fine or prosecution.

15. Can I bring my own electric stove to cook in my hotel room?

Please do not cook in your hotel room. The heat and smoke will trigger the smoke alarm and sprinkler system, requiring an emergency evacuation of all guests. This may result in unnecessary financial losses for you.

16. Can the travel agency purchase personal travel insurance for me?

We cannot purchase personal travel insurance for you. However, we strongly recommend that you purchase suitable personal travel insurance in your country of residence before departure and fill in your correct personal information to ensure a safe and worry-free trip.

17. Can I use a credit card while traveling?

Most merchants accept international credit cards. UnionPay, Alipay, and WeChat Pay are not commonly used in Europe. It is recommended that you carry an international credit card and a small amount of British pounds in cash for tips, tickets, or other personal expenses. For your safety, please do not carry large amounts of cash.

18. Does this tour group have any mandatory shopping stops?

Forced shopping tours are illegal in the UK and Europe. We offer all-inclusive tours with no mandatory shopping stops, allowing you to fully enjoy every moment of your trip.

Frequently Asked Questions

What kind of travel agency is RobinGO Tours?

RobinGO Tours is a UK-registered inbound and outbound travel agency specializing in serving the Chinese market, primarily operating tours to the UK and Europe. As an ATOL Protected licensed travel agency, we ensure the safety of your tour fees through this protection mechanism. We carefully select a team of high-quality Chinese-speaking tour guides and combine modern travel methods to provide independent travel and personalized customized solutions, striving to make your European trip more convenient, comfortable, and unique.

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What is your main business?

We provide high-quality travel services for Chinese people, covering the UK, Europe and more destinations, and act as an agent for air tickets on UK-China routes, popular global cruise itineraries and Schengen visa applications in the UK.

Where is the company located?

Ground Floor, St James's Tower, 7 Charlotte Street, Manchester, UK, M1 4DZ (Near Chinatown and Blue Whale Fresh Supermarket)

Visit Notice

  • You can come directly for consultation from Monday to Friday; no appointment is required.
  • We recommend making an appointment in advance for weekend visits so that we can arrange dedicated service for you.
How do I book my trip?

The booking process is very simple: select your preferred departure date and number of participants on the product page, click the "Book Now" button, and complete the online payment to successfully lock in your trip.

What payment methods are accepted?

We accept major international credit cards such as Visa and Mastercard (American Express is not currently supported). Transactions will be settled at the real-time exchange rate. For payments in RMB, please select the Globepay payment method and choose WeChat Pay. The system will convert the RMB to GBP using the real-time exchange rate for settlement.

How can I view the cancellation terms?

Each product has its own cancellation policy, which you can view in detail at the top right of the product page (above the "Buy Now" button). Please contact customer service as soon as possible to cancel.

How can I contact customer service?

Monday to Friday: 09:00 – 18:00
Weekends: 10:00 – 17:30 (UK time)

  • Online instant communication: Click the "Online Customer Service" icon in the lower right corner of the website to chat with us in real time.
  • Email: info@robingo.co.uk
  • Telephone contact: +44 (0)161 504 3688 or 3687
  • Social media and communication platforms: Click to add

We will assist you as soon as possible during office hours.