"Chinese-Speaking Small Group" Central Europe 7-Day Tour | Austria · Czech Republic · Hungary · Slovakia

1. Booking Period

• Bookings must be made at least 16 days before departure.

2. Payment

• For bookings made less than 16 days before departure, full payment is required at the time of booking.

3. Hotel Arrangements

• Room sharing with other travellers is not available on this small group tour. Solo travellers are required to pay a single room supplement.
• Single room supplement for the entire tour: €380 per person.

4. Age and Health Requirements

• Travellers under 18 must be accompanied by an adult.
• Travellers aged 70 and above must sign the Senior Traveller Health Declaration before departure.

5. Child Policy

• Two adults may travel with one child aged 2–6 who does not require a separate bed.
• If one adult travels with one child, the child will be charged the adult rate.
• Children of any age who require a separate bed will be charged the adult rate.

1. What is the booking process?

After paying the tour fee online and providing passenger details, we will verify the booking and send a confirmation email within 1–2 business days. Once you receive the formal confirmation, you may arrange your transportation to Budapest and from Vienna, as well as any pre- or post-tour accommodation. 2–3 days before departure, we will email you the final tour notification and the contact details of your driver-guide.

2. Is there a minimum number of participants required?

This tour departs every Saturday from November 2026 to April 2027. A minimum of 2 people is required to form a group, with a maximum of 6 people per group. Solo travelers may book, but departure is guaranteed only when the minimum of 2 passengers is met.

3. What personal information is required for booking?

Please provide the name, gender, date of birth, nationality, and passport details for each traveler, as well as a contact email address and phone number.

4. Can I be picked up at my hotel?

The default meeting point for this tour is at 09:00 AM on the day of departure at the main entrance of Budapest Keleti Railway Station (Address: Kerepesi út 2-4, 1087 Budapest).

If you wish to arrange hotel pick-up within a 10km radius of Budapest city center, please contact customer service in advance to confirm the arrangements.

The tour is scheduled to conclude around 18:00 on the final day outside the Vienna State Opera (Opernring 2, 1010 Vienna).

5. What is the group size?

This is a small-group Chinese-speaking tour with 2–6 participants. A 5-seater car is provided for 1–2 people, and a 7–9 seater business van for 3–6 people, with service provided by a Chinese-speaking driver-guide. The driver-guide is responsible for transportation, attraction introductions, and dining recommendations; sightseeing inside attractions is generally done independently by travelers.

6. Can children join the tour? How is it priced?

Children are welcome. Children aged 2–6 sharing a room with two adults without an extra bed are eligible for the child discount rate. If an extra bed is required, or if the child is sharing with only one adult, the adult price applies. For pricing and room arrangements for other age groups, please contact customer service before booking.

7. Can I join or leave the tour midway?

If you need to join or leave the tour midway, please contact customer service before booking to confirm if it is feasible. Generally, there are no refunds for unused accommodation, transportation, tickets, or pre-arranged activities due to personal reasons.

8. How are lunch and dinner handled?

The tour fee includes hotel breakfast; lunch and dinner are at your own expense. The driver-guide can provide recommendations for local restaurants, and you may choose based on your location that day and personal preference.

9. Are there any luggage restrictions?

Each passenger may carry one piece of luggage not exceeding 25kg, with total dimensions (length + width + height) not exceeding 158cm, plus one small carry-on item. Vehicle storage space is limited; please contact customer service before booking if you have extra or oversized luggage.

10. Are kettles and hair dryers provided in hotel rooms?

The tour includes 6 nights at 4-star standard local hotels. Amenities such as kettles and hair dryers depend on the specific hotel and cannot be guaranteed in every room. Please inform customer service in advance if you have specific needs.

11. Do hotels provide disposable toiletries and slippers?

Standards vary across hotels in Central Europe. Some hotels do not provide toothbrushes, toothpaste, or disposable slippers; we recommend bringing your own toiletries.

12. Is smoking allowed in hotel rooms or in the vehicle?

Smoking is prohibited in the vehicle. Please adhere to the smoking policies of the hotels you stay in; any cleaning fees or other costs incurred due to violations must be borne by the traveler.

13. Can I cook in the hotel room?

Please do not use electric stoves or other cooking equipment in hotel rooms. If you need to heat food, please check with the hotel first regarding available facilities.

14. Can the travel agency purchase individual travel insurance on my behalf?

We cannot purchase travel insurance for you. We recommend purchasing your own insurance before departure suitable for travel in Hungary, Slovakia, the Czech Republic, and Austria, ensuring coverage for medical expenses, luggage, trip cancellations, and delays.

15. Can credit cards be used during the trip?

Most hotels, restaurants, and shops in major Central European cities accept credit cards, but cash may be required for small-town shops, markets, and minor expenses. Hungary uses the Forint (HUF), the Czech Republic uses the Czech Koruna (CZK), and Slovakia and Austria use the Euro (EUR). It is recommended to carry a payment card that works overseas and keep a small amount of local currency in cash.

16. Are there any forced shopping stops on the tour?

No. The itinerary does not include forced shopping; all personal purchases and spending are at your own discretion.

17. Which attraction tickets are included in the itinerary? Is advance booking required?

The tour fee includes tickets to Fisherman's Bastion and Matthias Church in Budapest, Prague Castle (including St. Vitus Cathedral and Golden Lane), Schönbrung Palace in Vienna (including Chinese audio guide), a guided tour of the Vienna Musikverein (Golden Hall), and a Danube river cruise ticket. Some popular attractions require advance booking; actual visiting times are subject to the booking confirmation. The Golden Hall visit is a guided tour (English or German), not a concert; if the tour cannot be held due to last-minute performances or full bookings, €10/person will be refunded. Other attraction tickets not listed and optional experiences are not included in the tour fee.