4-Day Switzerland Tour: Lakes and Mountains | Round Trip from Frankfurt/Stuttgart (Departure on Saturdays)

1. Age and Health

• Minors under the age of 18 need to be accompanied by an adult when traveling.
• Seniors aged 70 and above are required to sign the "Agreement" before the tour.Senior Health Declaration》
• We do not accept reservations from pregnant women. Thank you for your understanding.

2. Child Policy

• Two adults can bring one child aged 3-6 who does not occupy a bed.
• If under 6 years oldShe does not occupy a bed and shares a double room with two parents.Enjoy a 35% discount.
• One adult can bring one child, and the child will be charged the adult rate.
• Children of any age who require a bed will be charged the adult price.

3. Room type arrangement

• Twin rooms are arranged by default.
• If you require a double room or a room for three people, please be sure to indicate this in your booking notes. Triple rooms are limited, and we will prioritize families with children. If this is not possible, please provide the names of any guests you may share a room with so we can coordinate.

4. Room type and facilities

• Single room: One single bed (approximately 80-100cm wide)
• Twin room: Two single beds (approximately 80-100cm wide)
• King Room: One double bed (approximately 140-160cm wide)
• Family room: one double bed + one sofa bed/folding bed.Please note:British hotel rooms rarely have three single beds.

5. Services and Tips

• Hotel ratings are based on globally renowned booking websites (such as...).Booking.com).
• Rooms provide: kettle, hairdryer, shower gel, and Wi-Fi (mostly free).
• Please bring your own: toothpaste, toothbrush, and slippers.
• Important rule: Smoking is prohibited throughout the hotel. Violators will face hefty fines.

1. What is the booking process?

After you pay the tour fee online and fill in your personal information, we will send you a booking confirmation email within 1-2 business days. Once you receive the confirmation email, you can begin booking your transportation to and from the city where the tour will begin, as well as your hotel accommodation. 2-3 days before departure, we will send you the tour guide's contact information and tour departure notice via email.

2. Is there a minimum number of participants required to form a group?

There is no minimum number of participants required for this tour to proceed. All tour dates in the schedule are guaranteed to depart, so please feel free to book.

3. What personal information is required for booking?

Please provide the following personal information: Name/Gender/Date of Birth/Nationality/Passport/Email/Mobile Phone

4. How is the tour fee calculated for solo travelers?

- If you would like to share a room with a same-sex member of the tour group, please select the adult room-sharing price. We will do our best to arrange room sharing, and if room sharing is ultimately not possible, no additional single room supplement will be charged.

- If you wish to stay alone, please select the "Adult (Single Room for the Entire Trip)" option, and we will arrange a single room. Please note that a single room is usually equipped with a single bed (approximately 90cm wide).

5. Can the tour guide pick me up from the hotel?

We apologize, but you will need to make your own way to the meeting point. Since this is a bus tour, to save everyone's time, we have agreed on a location with public transportation for the departure.

6. How large is the group?

We usually use buses with 50 seats or more. However, during the off-season, if there are fewer participants, we may arrange smaller tour buses.

7. If I am traveling alone, can I specify which travel companion I will share a room with?

We will randomly assign same-sex group members to share rooms. If you cannot accept a specific roommate or other special conditions, please do not request a roommate.

8. Can minors join a tour group alone?

We regret to inform you that minors must be accompanied by at least one adult to participate in the tour. We cannot accept bookings for minors traveling alone.

9. Can I join or leave the group midway through the trip?

If you need to join the tour midway or leave early, you will still need to pay the full tour fee (except for multi-location loop tours). Please confirm the feasibility with customer service before booking.

10. How will lunch and dinner be handled?

Lunch and dinner are at your own expense. They are usually arranged at attractions, along the way, or at your hotel. You can ask your tour guide for recommendations on dining options and suggestions.

11. What are the restrictions on baggage check-in?

Each guest may bring one piece of luggage weighing no more than 23kg and with the sum of its three dimensions not exceeding 158cm, as well as a small carry-on bag. For special requests, please contact customer service.

12. Do the hotel rooms provide a kettle and a hairdryer?

Most UK hotels provide hairdryers and kettles. If you absolutely need to use them every day, it's recommended that you bring your own.

13. Does the hotel provide disposable toiletries and slippers?

To protect the environment, British hotels typically do not provide disposable toiletries and slippers. Please bring your own personal toiletries and slippers.

14. Am I allowed to smoke in my hotel room or on the bus?

Smoking is prohibited in public places under UK law, including hotel rooms and buses. Please comply with the regulations and strictly prohibit smoking in hotel rooms or buses. If caught, you will be subject to a hefty fine or prosecution.

15. Can I bring my own electric stove to cook in my hotel room?

Please do not cook in your hotel room. The heat and smoke will trigger the smoke alarm and sprinkler system, requiring an emergency evacuation of all guests. This may result in unnecessary financial losses for you.

16. Can the travel agency purchase personal travel insurance for me?

We cannot purchase personal travel insurance for you. However, we strongly recommend that you purchase suitable personal travel insurance in your country of residence before departure and fill in your correct personal information to ensure a safe and worry-free trip.

17. Can I use a credit card while traveling?

Most businesses in the UK accept international credit cards. UnionPay, Alipay, and WeChat Pay are not commonly used in the UK. It is recommended that you carry an international credit card and a small amount of British pounds in cash for tips, tickets, or other personal expenses. For your safety, please do not carry large amounts of cash.

18. Does this tour group have any mandatory shopping stops?

In the UK, forced shopping tours are illegal. We offer all-inclusive tours with no mandatory shopping stops, allowing you to fully enjoy every moment of your trip.