"Chinese Small Group" 5-Day Iceland South Coast Tour | Aurora · Golden Circle · Blue Lagoon · Blue Ice Cave · Black Sand Beach

1. Booking Lead Time:

• Reservations must be made at least 16 days in advance.

2. Payment:

• If the booking is made less than 16 days prior to departure, full payment is required at the time of registration.

3. Accommodation:

• Room-sharing services are not available for this small-group tour; solo travelers must pay a single supplement.
• Single supplement for the entire trip: €450 per person.

4. Age and Health:

• Minors under 18 must be accompanied by an adult.
• Seniors aged 70 or older are required to sign a "Senior Health Declaration" prior to the tour.

5. Child Policy:

• Two adults may be accompanied by one child (aged 2–6) who does not require a separate bed.
• If one adult travels with one child, the child is charged the adult rate.
• Children of any age requiring a separate bed will be charged the adult rate.

6. Itinerary Adjustments and Weather:

• The listed itinerary, sightseeing sequence, and accommodation locations are for reference only. Weather and road conditions in Iceland are highly variable; in the event of blizzards, road closures, attraction closures, or other uncontrollable circumstances, we prioritize passenger safety and will adjust the sightseeing sequence, attractions, or accommodation arrangements based on the situation, notifying passengers as soon as possible.
• The feasibility of outdoor activities, such as visiting Blue Ice Caves, depends on the day's weather, on-site conditions, and safety assessments by professional guides. If a scheduled activity cannot take place, we will inform you of the alternative arrangements; any associated costs will be handled in accordance with the applicable booking terms.
• The tour fee includes one outdoor Northern Lights hunting activity; the specific date, time, and route will be determined based on weather and viewing conditions.
• The Northern Lights are a natural phenomenon; neither visibility nor the quality of the viewing experience can be guaranteed. Even if an activity is scheduled, the lights may not be visible due to cloud cover, weather conditions, or the level of auroral activity.

1. What is the booking process?

After paying for the tour online and filling in the traveler information, we will verify your booking and send a confirmation email within 1–2 business days. Once confirmed, you may arrange your transport to and from Reykjavik, as well as your pre- and post-tour accommodation. We will send a final departure notification and the driver-guide’s contact information via email 2–3 days before departure.

2. Is there a minimum number of participants required for the tour?

This tour departs every Saturday with a minimum of 2 people and a maximum of 6 people. Individual travelers may sign up, but the tour is only guaranteed to depart if the minimum requirement of 2 people is met.

3. What personal information is required for booking?

Please provide the full name, gender, date of birth, nationality, and passport information of each traveler, as well as a contact email address and phone number.

4. Can I be picked up from my hotel?

Hotel pick-up/drop-off is not included. Please arrive at the meeting point—Hallgrímskirkja (Hallgrímstorg 1, 101 Reykjavík)—on your own before 09:00 on the day of departure. If you wish to book a transfer from Keflavík International Airport (KEF), the cost is €280 per trip (1–6 people, 07:00–22:00); a 30% surcharge applies outside these hours. Please book at least 15 days in advance and provide flight details 7 days before the tour begins.

5. What is the size of the tour group?

This is a small group tour of 2–6 people. Depending on the number of participants, we will arrange a 5-seater sedan or a 7–9 seater minivan, serviced by a Chinese-speaking driver-guide.

6. Can children join the tour? How are they charged?

Children aged 2–6 who share a room with two adults without requiring an extra bed may pay the child price; one such child is permitted per room. If a child requires a bed, or if one adult is traveling with one child, the child will be charged the adult price. For arrangements concerning children of other ages, please consult customer service before booking.

7. Can I join or leave the tour midway?

If you wish to join or leave the tour midway, please contact customer service before booking to check for feasibility. Refunds are generally not provided for unused accommodation, transportation, or scheduled activities due to personal reasons.

8. How are lunch and dinner handled?

Lunch and dinner are at your own expense. Your driver-guide can provide dining recommendations, and you may choose where to eat based on the day's stop and your personal preferences.

9. Are there any restrictions on luggage?

Each traveler is allowed one piece of luggage (not exceeding 25 kg, with a total length, width, and height not exceeding 158 cm) to be kept in the vehicle, plus one small piece of hand luggage. Vehicle storage space is limited; please be sure to contact customer service before booking if you have extra or oversized luggage.

10. Are kettles and hair dryers provided in hotel rooms?

This tour includes 4 nights of local 3–4 star accommodation; facilities in smaller Icelandic towns may be simple. Amenities such as kettles and hair dryers depend on the specific hotel. If you have special requirements, please notify customer service in advance.

11. Are disposable toiletries and slippers provided at the hotels?

In-room amenities vary by hotel; we recommend bringing your own toiletries and slippers.

12. Is smoking allowed in hotel rooms or in the vehicle?

Smoking is prohibited in the vehicle. Please comply with the hotel's non-smoking policy; any cleaning fees or other charges incurred due to violations must be covered by the traveler.

13. Can I cook in the hotel room?

Please do not use electric stoves or other cooking equipment in hotel rooms. If you need to heat food, please check with the hotel first regarding available facilities.

14. Can the travel agency purchase personal travel insurance on my behalf?

We are unable to purchase personal travel insurance for you. We recommend purchasing insurance suitable for winter travel in Iceland before departure and ensuring that your coverage includes activities like the blue ice cave tour.

15. Can I use a credit card during the trip?

Credit and debit cards are widely accepted in Iceland. We recommend bringing a card that can be used internationally and verifying any applicable fees in advance. You may also carry a small amount of Icelandic Króna (ISK) in cash as needed.

16. Is there any mandatory shopping on the tour?

No. The itinerary does not include mandatory shopping; all personal shopping and spending are at your own discretion.